False Alarm Management

Press Enter to show all options, press Tab go to next option

What is a false alarm?

A notification of an alarm to the police department when the responding officers find no evidence of criminal offense or attempted criminal offense. False alarms delay police from responding to actual calls for police service. False alarms...

  • Are a nuisance to you and your neighbors
  • Make your security system less reliable
  • Make you reluctant to use your system

When a police officer responds to an alarm activation, and after investigation finds no evidence of criminal activity, the officer will designate the alarm signal as a false alarm.

How big is the problem?

Each year the Westport Police Department responds to thousands of alarm calls. 99% of all alarm calls turn out to be false alarms.

This amounts to nearly 15% of all calls for service. This is roughly equivalent to having 3 police officers responding to only false alarm calls exclusively for a year.

False alarms are costly and dangerous. They can divert police officers from proactive patrol, crime prevention and traffic enforcement efforts. They also delay response to calls that may be true emergencies.

What are some of the major causes of false alarms?

  • Mistakes by property owners (i.e., incorrect codes, unfamiliarity with the system)
  • Door(s) not closed properly
  • Kids, neighbors, relatives, visitors, repair workers
  • Cleaning crews
  • Pets
  • Equipment malfunctions

How can I prevent false alarms?

  • Know and understand how your system works
  • Keep motion detectors clear
  • Check your alarm system batteries and schedule replacement on a regular basis
  • Make sure doors and windows are shut before you turn your system on

False Alarm Penalty chart


Town of Westport Alarm Ordinance

Alarm Registration Form



Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.

Acrobat Reader Download Acrobat Reader Flash Player Download Flash Player Windows Media Player Download Windows Media Player Microsoft Silverlight Download Microsoft Silverlight Word Viewer Download Word Viewer Excel Viewer Download Excel Viewer PowerPoint Viewer Download PowerPoint Viewer